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Welcome, Our Guests
Exclusive Hillside Hideaway Off Kata Beach
Your luxury retreat awaits
Guest Information
Wi-Fi Access
Network: @Sugarpalmgrand
Username: vip | Password: sugarpalm
Check-in & Check-out
Check-in: 3:00 P.M.
Check-out: 11:00 A.M.
Guest Assistance
Dial 0 for further assistance
24/7 Front Desk Support
Hotel Policies
Key Card Policy
Please return key card upon check-out and remove key card when leaving the room
Early Check-in / Late Check-out
200 THB per hour (subject to room availability)
Damage Policy
Please note that any missing or broken items will be charged to the room upon check-out
| Item # | Item Description | Qty | Price (THB) |
|---|---|---|---|
| 1 | Coffee Cup | 2 | 120 |
| 2 | Coffee Saucer | 2 | 60 |
| 3 | Coffee Spoon | 2 | 20 |
| 4 | Long Glass | 2 | 80 |
| 5 | Coaster | 2 | 30 |
| 6 | Short Glass | 2 | 80 |
| 7 | Kettle | 1 | 2,800 |
| 8 | Hangers | 6 | 250 |
| 9 | Umbrella | 2 | 800 |
| 10 | Hair Dryer | 1 | 1,800 |
| 11 | Ashtray | 1 | 130 |
| 12 | Tissue Box | 1 | 600 |
| 13 | Telephone | 1 | 1,200 |
| 14 | Trash Bin | 1 | 600 |
| 15 | Shampoo | 1 | 150 |
| 16 | Shower Gel | 1 | 150 |
| 17 | Bath Robe | 2 | 800 |
| 18 | Beach Slipper | 2 | 300 |
| 19 | Bed Room Slipper (Green) | 2 | 180 |
| 20 | Bath Towel | 2 | 500 |
| 21 | Hand Towel | 2 | 120 |
| 22 | Bath Mat | 1 | 180 |
| 23 | Face Towel | 2 | 50 |
| 24 | Pool/Beach Towel (Colored) | 2 | 500 |
| 25 | Handmade Natural Fiber-Bag | 1 | 450 |
| 26 | Duvet Blanket L | 1 | 1,500 |
| 27 | Duvet Cover | 1 | 2,000 |
| 28 | Duvet Blanket S | 1 | 1350 |
| 29 | Duvet Cover S | 1 | 1,600 |
| 30 | Large Bedsheet | 1 | 1,000 |
| 31 | Small Bedsheet | 1 | 700 |
| 32 | Bed Pad L | 1 | 1,500 |
| 33 | Bed Pad S | 1 | 750 |
| 34 | Pillow Case S | 1 | 130 |
| 35 | Pillow Case L | 1 | 180 |
| 36 | Pillow S | 1 | 400 |
| 37 | Pillow L | 1 | 550 |
Smoking Policy
Smoking is allowed only on the balcony
Important Notice
The following items are strictly prohibited in hotel rooms:
• Durian - Strong odor policy
• Mangosteen - Staining prevention
• Jackfruit - Strong odor policy
Fine: 2,000 THB
Thank you for your cooperation - The Management
Extend Your Stay
Grand Deluxe
Experience elegant comfort with modern amenities and beautiful views. Perfect for a relaxing stay with premium furnishings and thoughtful touches.
Grand Jacuzzi Deluxe
Spacious luxury with private jacuzzi and premium amenities. Indulge in ultimate relaxation with your own private spa experience.
Grand Pool Access
Direct pool access with stunning tropical garden views. Step directly from your room into the refreshing pool waters.
Please Contact Front Desk - Rates vary by season
Share Your Experience
Guest Testimonials
"The hotel has a good atmosphere. It's convenient and has all the services that customers need."
- Pacha. -
"The staff is very friendly, they will always help and answer all your questions."
- Kristina. -
"If I ever return to Phuket, I'll definitely choose to stay here again."
- Kaewnum J. -
Students Project Feedback
Students Project Feedback
B.A. in English for Communication
Dining Services
Breakfast
Open: 6:30 A.M. - 10:30 A.M.
Room Service
Open: 12:00 P.M. - 8:00 P.M. (Dial 0)
7th Heaven Restaurant & Bar
Open: 5:00 P.M. - 8:00 P.M. (Under Renovation)
Recreation & Wellness
Infinity Pool Oasis
Relax in our stunning infinity pool with panoramic hillside views
Massage & Beauty
Open: 09:00 A.M. - 05:00 P.M. (Dial 0)
Fitness Center
Open: 6:30 A.M. - 07:00 P.M.
General Services
Laundry Service
Professional cleaning and pressing services (Dial 0)
Transportation for Rent
Open: 09:00 A.M. - 09:00 P.M. (Dial 0)
Contact & Assistance
Front Desk
Dial 0
For any inquiries or assistance during your stay.
Discover Phuket
Kata Beach
Clear waters, soft sand, perfect for swims and sunsets.
Karon Viewpoint
Stunning panorama of three beaches.
Dino Park Mini Golf (Illustrative)
Fun dino-themed mini golf for all ages.
Phuket Night-Market Ambience (Illustrative)
Street food, local snacks, and lively vibes.
Palm Square
Eat, relax, and enjoy nightlife in one spot.